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1. What happens if there is a code violation on my property, but I do not comply with a directive from the City to get things resolved?

If there is a code violation on your property, City Code Compliance Officers will initiate contact with a friendly letter, providing property owners 10 days to correct the violation.  The Code Compliance Officers will conduct a check to see if the violation has been rectified, and if things have not been addressed, the property owner will receive a formal Notice of Violation (NOV).  The NOV must be addressed within 10 days and the violation must be resolved to the satisfaction of the Code Compliance Officer.  If the violation persists after that, a Citation will follow in the range of $200-$500, depending upon the violation.  Receipt and/or payment of a Citation does not alleviate responsibility of the property owner to correct the violation, they must still resolve the issue.

2. Is there a contractor I can contact to take care of cutting my grass?

There are many lawn care companies, and individuals who will cut your grass.  Check listings in the yellow pages, search online, or ask friends/neighbors for referrals.

3. How do I report a concern/problem/complaint/code violation?

Reporting a concern is easy through the Community Development’s online services portal (Citizenserve).  You’ll need to complete a one-time registration process on the portal and then you may submit concerns/complaints and stay updated on the status of your complaints online at any time.   

4. May I check on the progress of a report/complaint?

Once you’re registered with the Community Development online services portal (Citizenserve) and have submitted concerns/complaints, you will receive an email with status changes regarding your complaint(s), plus you can also log in at any time to check on the status.

5. Can I have chickens or other livestock in the City?

No person shall keep or allow to be kept, on any premises within the city limits, any cows, calves, heifers, bulls, horses, mules, hogs, sheep, goats or chickens.

6. Who is responsible for clearing the sidewalks in front of my home?

Within twenty-four (24) hours after the fall of any snow, the occupants of houses or dwellings on every public street or the owners or agents responsible for vacant houses shall clear away snow or use a service for hire to clear snow away from the sidewalks.

7. How high is too high for grass and weeds?

It is unlawful for any owner, occupant or person in control of any lot or land within the city to allow any growth of grass (other than ornamental grasses), weeds or other rank vegetation to a height over twelve (12) inches.

8. When should I put my trash and recycling out? Can my trash cans stay out?

Trash and recycling containers should be removed from public view, except on designated collection days.  Trash and recycling should be placed out for collection no earlier than dusk the day before collection.  Empty containers should be removed by 6:00 p.m. on the day of collection.  For more details, visit our website.

The Bulk Item Pickup Program is available to take care of the larger items your regular trash pickup cannot take.  For more information on this program, please visit the website.