Why can't I get a Wi-Fi signal?
Wi-Fi signals are affected by factors such as trees, walls, and wireless interference from cordless phones, microwaves, or other Wi-Fi units. If you are having trouble receiving a strong signal, try connecting from a different location in your home or apartment. Service is not guaranteed to be available at all locations. Please email support or call 301-777-2692 for more information.

Show All Answers

1. What is Cumberland Wi-Fi?
2. How do I login if I already have an account?
3. What is the cost of Cumberland Wi-Fi?
4. Must I pay for a service plan with a credit card?
5. What type of support is provided?
6. Why can't I get a Wi-Fi signal?
7. Are refunds offered on any subscriptions?