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1. What happens if there is a code violation on my property, but I do not comply with a directive from the City to get things resolved?
2. Is there a contractor I can contact to take care of cutting my grass?
3. How do I report a concern/problem/complaint/code violation?
4. May I check on the progress of a report/complaint?
5. Can I have chickens or other livestock in the City?
6. Who is responsible for clearing the sidewalks in front of my home?
7. How high is too high for grass and weeds?
8. When should I put my trash and recycling out? Can my trash cans stay out?

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1. Why do I need to license my rental and have it inspected?
2. Do I need to license my rental property if a family member is living there and not paying rent?
3. Why do I need a local Agent for my rental property?
4. My property has been sold, so I am no longer renting it out. Do I need to contact someone to remove it from the City’s rental program?
5. How much does a City inspection cost?
6. Do I have to have the property inspected every year?
7. Where can I find a lead inspector to inspect my property?
8. What is the penalty for failing to properly license or renew my rental?

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1. When do I need a permit?
2. What if I own an historic building?
3. How long does it take to get a permit?
4. How do I find out where my property lines are located?
5. What is the zoning for my property?
6. What are my building setbacks and yard requirements?
7. May I see the plans approved for my neighbors construction project?

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1. Is Cumberland Wi-Fi free?
2. When will you start charging for Cumberland Wi-Fi?
3. Have there been changes to logon to Cumberland Wi-Fi?
4. I am a paid user having issues logging on, who can help?
5. What is the performance on the Wi-Fi?
6. Do I have Wi-Fi Access?
7. How do I create an account?
8. Which account do I sign up for?
9. How do I logon if I already have an account?
10. Why can't I get a Wi-Fi signal, but the person next to me can?
11. Do I need special software or drivers to connect?
12. Does the wireless network pose a health hazard?
13. Is the wireless network 100% safe and secure?
14. Do I need to update Windows for wireless?
15. Will Bluetooth transmissions interfere with my wireless connection?
16. What if I have problems connecting to the wireless network with Internet Explorer?
17. I own a Cisco, D-Link, Linksys, Netgear, Nortel, or SMC a/b/g wireless card and am having throughput (slow connection) problems?
18. Can a cell phone interfere with my connection to the wireless network?
19. What else can interfere with my connection?
20. Why do my signal strength and data transfer speeds vary?
21. I think I got a virus from the city’s hotspot. What should I do?

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1. The sidewalk in front of my house is broken or uneven, and I'm afraid someone may trip over it. Who's responsible for fixing it?
2. Why does the sump pump in my basement run all the time when it rains?
3. Sewer water is backing up into my basement, especially during a heavy rainfall. What can I do?
4. I'm buying a new home and the bank, or my insurance company, needs to know if it is in a flood zone. Where can I find this information?
5. I am looking to develop a site and need to know what utilities are available?
6. Do you have city maps?

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1. Who chooses the streets to be paved?
2. Why are worse streets not being paved first?
3. How much do street improvements cost?

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1. What is the definition of a street tree?
2. What is the public right of way?
3. What are the benefits of street trees?
4. Who is responsible for pruning the street trees?
5. If I would like a street tree, what do I do?
6. If a street tree has been planted in front of my house or business, what can I do to help?
7. Who is responsible for sidewalk repair?
8. What if a street tree has damaged the sidewalk in front of my house or business?
9. Who is responsible if a street tree in front of my house or business is damaging my sewer line?
10. I think that the street tree is dying in front of my house or business, what do I do?
11. When a street tree has been removed in front of my house or business, what happens afterwards?

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1. How do I register for the online utility billing portal?
2. How often will I be billed?
3. What is the basis for my water and sewer charges?
4. Why is my bill so high?
5. What rules or laws govern the operations of the city’s utilities?
6. What should I do when I’m ready to move?
7. What should I do if I cannot pay my utility bill?

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1. What is Cumberland Wi-Fi?
2. How do I login if I already have an account?
3. What is the cost of Cumberland Wi-Fi?
4. Must I pay for a service plan with a credit card?
5. What type of support is provided?
6. Why can't I get a Wi-Fi signal?
7. Are refunds offered on any subscriptions?